3Com (R) Corporation EtherDisk (R) Diskette for the 3C90X Fast EtherLink XL/EtherLink XL Bus Master NIC Family Technical Support 3Com offers worldwide product support 24 hours a day,7 days a week, through the following online systems: World Wide Web site 3Com FTP site 3Com Bulletin Board Service (3Com BBS) 3ComFacts automated fax service World Wide Web Site ------------------- Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser: http://www.3com.com/ This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services. 3Com FTP Site ------------- Download drivers, patches, and software across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: Hostname: ftp.3com.com (or 192.156.136.12) Username: anonymous Password: <your Internet e-mail address> A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer. 3Com Bulletin Board Service (3ComBBS) ------------------------------------- The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Mode ---------------------- To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country Data Rate Telephone Number ------- --------- ---------------- Australia Up to 14,400 bps 61 2 9955 2073 Brazil Up to 14,400 bps 55 11 5181 9666 France Up to 14,400 bps 33 1 6986 6954 Germany Up to 28,800 bps 4989 62732 188 Hong Kong Up to 14,400 bps 852 2537 5601 Italy Up to 14,400 bps 39 2 27300680 Japan Up to 14,400 bps 81 3 3345 7266 Mexico Up to 28,800 bps 52 5 520 7835 P.R. of China Up to 14,400 bps 86 10 684 92351 Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840 U.K. Up to 28,800 bps 44 1442 438278 U.S.A. Up to 53,333 bps 1 847 262 6000 Access by Digital Modem ----------------------- ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps. To access the 3Com BBS using ISDN, use the this number: 1 847 262 6000 3ComFacts Automated Fax Service ------------------------------- The 3ComFacts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone: 1 408 727 7021 Support from Your Network Supplier ---------------------------------- If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services. When you contact your network supplier for assistance, have the following information ready: 1. Product model name, part number, and serial number 2. A list of system hardware and software, including revision levels 3. Diagnostic error messages 4. Details about recent configuration changes, if applicable If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com ----------------- If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please call the 3Com technical telephone support phone number at the location nearest you. When you contact 3Com for assistance, have the following information ready: 1. Product model name, part number, and serial number 2. A list of system hardware and software, including revision levels 3. Diagnostic error messages 4. Details about recent configuration changes, if applicable Below is a list of worldwide technical telephone support numbers: Country Telephone Number ------------------------------------------------- ASIA PACIFIC RIM ------------------------------------------------- Australia 1 800 678 515 China From anywhere in China 86 21 6350 1590 From Shanghai 10 800 3656 Hong Kong 800 933 486 India 61 2 9937 5085 Indonesia 001 800 61 009 Japan 0031 61 6439 Malaysia 1800 801 777 New Zealand 0800 446 398 Pakistan 61 2 9937 5085 Philippines 1235 61 266 2602 Singapore 800 6161 463 S. Korea From anywhere in S. Korea: 82 2 3455 6455 From Seoul: 00798 611 2230 Taiwan, R.O.C. 0080 611 261 Thailand 001 800 611 2000 ---------------------------------------------------- EUROPE ---------------------------------------------------- From anywhere in Europe, call: +31 (0)30 6029900 phone +31 (0)30 6029999 fax From the following European countries, you may use the toll-free numbers: Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0130 821502 Hungary 00800 12813 Ireland 1 800 553117 Israel 177 3103794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11376 Poland 0800 3111206 Portugal 05 05313416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U.K. 0800 966197 ---------------------------------------------------- LATIN AMERICA ---------------------------------------------------- Argentina AT&T +800 666 5065 Brazil 0800 13 3266 Chile 1230 020 0645 Colombia 98012 2127 Mexico 01 800 849 2273 Peru AT&T +800 666 5065 Puerto Rico 800 666 5065 Venezuela AT&T +800 666 5065 --------------------------------------------------------------- NORTH AMERICA 1 800 NET 3Com (1 800 638 3266) --------------------------------------------------------------- Returning Products for Repair ----------------------------- Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To obtain an RMA number, call or fax: Country Telephone Number Fax Number ------- ---------------- ----------- Asia, Pacific Rim 65 543 6500 65 543 6348 Europe, South Africa, 011 44 1442 435860 011 44 1442 435718 and Middle East From the following European countries, you may call the toll-free numbers; select option 2 and then option 2: Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0130 821502 Hungary 00800 12813 Ireland 1800553117 Israel 177 3103794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11376 Poland 00800 3111206 Portugal 05 05313416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U.K. 0800 966197 Latin America 1 408 326 2927 1 408 326 3355 U.S.A. and Canada 1 800 638 3266 1 408 326 7120 (%VER SUPPORT.TXT - Technical Support v4.0.1)Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.