3Com Corporation
EtherDisk Diskette for the EtherLink III LAN+Modem PC Card
Troubleshooting
If the adapter diagnostic tests fail, the adapter might not be
defective. Check the following:
1. Make sure that the adapter is operating in a computer
containing the Personal Computer Memory Card International
Association (PCMCIA) Release 2.01, Type II or Type III slots.
2. Make sure that the adapter is completely seated in its slot.
Review the installation instructions in the appropriate
adapter guide.
3. Make sure that your computer is running DOS 3.1 or higher
and that no device drivers or memory managers are loaded.
4. Inspect all cables and connections.
5. If you are running the Network Loopback test, make sure
that the adapter (coax only) is securely connected to a
loopback plug or to a properly cabled network.
6. If you are running the Echo Server test, make sure that the
adapter is securely connected to a properly cabled network
and an echo server is set up on the network.
7. If you are configuring the I/O base address or interrupt
request level make sure that the settings you choose for
these parameters do not conflict with any other peripheral
or software program installed in the computer.
8. Make sure that the configuration setting for the transceiver
type is correct.
9. Running the Network Loopback test (coax only) while
connected to an active network can cause intermittent
failures. These failures can be avoided by using a
loopback plug or by connecting to an inactive network on
which only the computer being tested is operating.
10. The computer in which the adapter is installed might be
defective. Install the adapter in a known functioning
computer and run the tests again.
11. The loopback plug you are using might be defective. Try a
different loopback plug.
12. Replace the failed adapter with a known working adapter,
with the same configuration. If the second adapter fails,
something is probably wrong with the test environment, not
with the adapter.
(%VER Troubleshooting v2.1e)
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.