CONTACTING IOMEGA
<To view this file correctly, maximize the Notepad window.>
Before calling Iomega for technical support, check the online help
included with your Tools NT software package. If the online help
does not help you find a solution, customer assistance and
technical support is available worldwide during normal business
hours. Please have the following information ready when contacting
Iomega Customer Service:
(1) Drive model number/serial number,
(2) Computer model/configuration,
(3) Adapter card make/configuration,
(4) Software version numbers of your driver and utility software.
If possible, try to be seated near your computer when calling. Support
numbers are listed below.
CORPORATE ADDRESSES
Iomega Corporation Iomega Europe GmbH
1821 West Iomega Way Bötzinger Strasse 48
Roy, Utah, USA 84067-9977 79111 Freiburg, Germany
++49 (0) 761-45040
Iomega Ireland
Fingal House
Dublin Road, SWORDS
Co Dublin, Ireland
++353-1-8075-000
SUPPORT NUMBERS
Automated FAX Help (U.S. and Canada only)
(24 hours) . . . . . . . . . . . (801) 778-5763
Iomega Bulletin Board (USA). . 8,N,1; 2400-28.8K baud; ANSI
(available 24 hours) . . . . . . . . (801) 778-5888
Iomega Bulletin Board (Europe) . . . . ++353-1-8075-080
(available 24 hours)
FAX (USA) Incoming (24 hours) . . . . . (801) 778-3460
FAX (Europe) Incoming (24 hours). . . . ++353-1-8075-075
(available 24 hours)
Sales Information . . . . . . . . . . . (800) MY-STUFF
(800) 697-8833
Repair and Return Information (U.S. and Canada only)
(8:00 a.m. to 5:00 p.m. MST) . . (801) 629-7630
(No technical information is available at this number)
Technical Support and Customer Service
(U.S. and Canada). . . . . . . . (801) 629-7629
Technical Support and Customer Service
(International). . . . . . . . . ++353-1-8075-170
TOLL FREE SUPPORT NUMBERS
D-1 - 0130-824544 D-2- 0130-829446 GB - 0800-973194
SF - 08001-13501 I - 1678-77476 CH-D - 155-8091
B - 08007-1219 NL - 06-022-2861 CH-F - 155-2447
F - 0591-6051 S - 020-793128 A - 0660-5541
E - 900-99-3538 N - 800-11677 DK - 8001-8860
IRL - 1800-688-500
IOMEGA ON THE INFORMATION SUPERHIGHWAY
Internet Home Page . . . . . . . . . http://www.iomega.com
America Online(tm) . . . . . . . . . . . . Keyword: Iomega
Microsoft Network . . . . . . . . . . . . . GoWord: Iomega
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.