HP JETADMIN FOR WINDOWS NT (VERSION 3.0) 03/20/98 ********************************************************************* TABLE OF CONTENTS A. UPDATE SUMMARY B. SYSTEM REQUIREMENTS C. NEW FEATURES/FIXES D. INSTALLING THE SOFTWARE E. COMMON ISSUES F. OBTAINING THE LATEST SOFTWARE UPDATES G. SOFTWARE LICENSE AGREEMENT H. TRADEMARKS ********************************************************************* A. UPDATE SUMMARY HP JetAdmin for Windows NT is used to install, configure, and manage HP JetDirect-connected printers. This version supports the latest printers from HP and provides simplified software installation and printer configuration. Refer to Section C NEW FEATURES/FIXES for more details. ********************************************************************* B. SYSTEM REQUIREMENTS Windows NT Systems - This version of HP JetAdmin supports Pentium/x86-based PCs running Windows NT 3.51 or 4.0 (Server and Workstation). - 6MB to unzip HP JetAdmin onto your hard drive. - 14MB to install HP JetAdmin onto your hard drive. (Additional space may be required depending on the number of HP JetDirect devices on the network.) - Direct Mode TCP/IP requires Client for Microsoft Networks and the Microsoft TCP/IP Protocol. - Direct Mode IPX/SPX requires Client for Microsoft Networks and Microsoft IPX/SPX-compatible Protocol. - Requires Microsoft Winsock DLL files. Third Party Winsock files are not supported. - Novell NetWare is supported using the latest client software. At the time of this release, the IntranetWare Client for Windows NT, version 4.11A, was the latest client available. This version is supported by HP JetAdmin 3.0, and is available from Novell on the WEB at http://www.novell.com. ********************************************************************* C. NEW FEATURES/FIXES - Single wizard interface with easy and custom setup options - Improved NDS Configuration > The user can now browse for the NDS context > NDS queue creation screens are easier to use - Simplified IP Addressing > Advance between bytes with the ‘.’ key - New and enhanced IPX and IP discovery options - Printer control panel language selection now works properly for all languages. This version supersedes previous versions. ********************************************************************* D. INSTALLING THE SOFTWARE CREATING THE INSTALL DISKETTES The HPJANTxx.exe is a self-extracting zip file. The xx specifies the localized language. For example, the English file is HPJANTEN.EXE. This executable asks for the directory in which to place the files. It then creates four subdirectories under this target directory, one for each of the four disk images (Disk1, Disk2, Disk3, Disk4). Contents of Disk 1: _INST16.EX_ _INST32I.EX_ _ISDEL.EXE _SETUP.DLL _SETUP.LIB _SETUP32.LIB DISK1.ID JAREADME.TXT JAREG.HTM JETADMIN.1 LICENSE.TXT SETUP.BMP SETUP.EXE SETUP.INI SETUP.INS SETUP.ISS SETUP.PKG Contents of Disk 2: DISK2.ID JETADMIN.2 Contents of Disk 3: DISK3.ID JETADMIN.3 Contents of Disk 4: DISK4.ID JETADMIN.4 JETMS.1 JETNET.1 INSTALLING THE HP JETADMIN SOFTWARE Before installing a new version of HP JetAdmin, remove any previous versions of HP JetAdmin. The HP JetAdmin Uninstall utility in the HP JetAdmin Utilities Program Group should be used to remove HP JetAdmin. 1. Run disk1\setup.exe. 2. If using diskettes, change disks as necessary. 3. Reboot the computer to complete the installation process. Files placed in the \winnt\system32 directory: HPA.DAT** HPADDJDP.EXE HPALERTS.DLL HPALP.HLP HPALP.HPA HPALPAPP.HLP HPALPUI.HPA HPBHDI6P.HLP HPBSWMSG.HLP HPBTRS6P.HLP HPCOLA.DAT** HPCOLA.DLL HPDMIP.HPA HPDMIPX.HPA HPECLUI.HPA HPELKUI.HPA HPFL.HPA HPFLASH.HLP HPFLSH.HPA HPHCO.HLP HPHCO.HPA HPHCOUI.HPA HPINDUI.HPA HPJAHLP.CNT HPJDCOM.HPA HPJDUI.HPA HPJDUND.HLP HPJDUND.HPA HPJETDSC.EXE HPJMON.DLL HPJMON.HLP HPLOCMON.DLL HPLOCMON.HLP HPLOT.HLP HPLOTCP.HPA HPLOTUI.HPA HPMOBYUI.HPA HPMS.HPA HPMSTOR.HLP HPMSUI.HPA HPNETSRV.HPA HPNRA.EXE HPNWPSRV.DLL HPNWSHIM.DLL HPOBJ.HPA HPPELK.HPA HPPJL.HPA HPPRECL.HLP HPPRECL.HPA HPPRELK.HLP HPPRIND.HPA HPPRMOBY.HLP HPPRMOBY.HPA HPPRNTR.HLP HPPRNTR.HPA HPPROG.HPA HPPROGUI.HPA HPPROPTY.EXE HPPRUI.HPA HPROGUE.HLP HPRRM.HPA HPSHELL.DLL HPSNMP.DLL HPTDPI.TDS HPTDS.DLL HPUNINST.DLL JAREADME.TXT JAREG.HTM JETADMIN.CPL JETADMIN.EXE JETADMIN.HLP MFC42U.DLL MSVCIRT.DLL MSVCRT.DLL ** These two files are created after HP JetAdmin is run for the first time. For detailed information pertaining to HP JetAdmin, select the Help pull-down menu within HP JetAdmin and click on the Help Topics item. ********************************************************************* E. COMMON ISSUES 1. Issue: How do I set up my printer to print in Windows NT? Solution: Run the Add HP JetDirect Printer wizard from the Start Menu, Programs, HP JetAdmin Utilities. Choose Easy Setup and follow the prompts on the screen 2. Issue: A Token Ring HP JetDirect device using a locally administered address will not reset to factory defaults though HP JetAdmin. Solution: The only way to restore the factory default address is to cold reset the HP JetDirect device manually. Refer to your HP JetDirect Print Server documentation. 3. Issue: How do I remove ports created by HP JetAdmin? Solution: 1. Right click on a printer icon in the Printers screen. (Click on Start, Settings, Printers). 2. Click on Properties. 3. Click on the Details tab. 4. Click on Delete Port. 5. Select the HP JetDirect port to be deleted. 6. Click on OK. 7. Repeat this process to delete additional HP JetDirect ports. Note: You cannot delete an HP JetDirect port if it is in use. If the "Print to the following port:" line shows an HP JetDirect port, the printer must be reassigned to use another port (such as LPT1) before that HP JetDirect port can be deleted. 4. Issue: How do I uninstall HP JetAdmin? Solution: Remove all ports created by HP JetAdmin prior to uninstalling the software. Refer to the issue above. NOTE: If prompted to delete shared .DLL files, it is best not to remove these files. The Uninstall software cannot determine if these common files are used by other applications. 5. Issue: Cannot install new version of HP JetAdmin because Windows NT claims an older version of HP JetAdmin is still installed. Solution: For HP JetAdmin 2.3x, use the HP JetAdmin Uninstall utility to remove HP JetAdmin. 6. Issue: Are versions of TCP/IP other than the one that comes with NT supported? Solution: No. All testing was performed using the Microsoft TCP/IP protocol that comes with NT. 7. Issue: How do I configure an HP JetDirect print server for Queue Server Mode under NDS? Solution: This information is available in the HP JetAdmin online Help. Select Help, Help Topics, Novell NetWare Configuration, and Configuring a device in NDS. 8. Issue: Why do I have to log into a specific file server to complete an NDS configuration? Solution: When performing an NDS configuration, a queue is created on a specific file server volume. HP JetAdmin performs a server-based permissions check prior to creating the queue on a file server. 9. Issue: I am unable to manage NDS queues from within HP JetAdmin. Solution: HP JetAdmin displays job information for bindery queues only. Use PCONSOLE or NW Admin to manage NDS queues. 10. Issue: HP JetDirect print servers are not showing up in the list of configured or unconfigured devices. Solution: Select ‘Update Database and refresh (F5)’ from the Device Refresh menu in HP JetAdmin. The discovery options for TCP/IP and IPX/SPX can be configured by selecting Options, Preferences from within HP JetAdmin. Consult the online help for a detailed explanation of the available discovery options. On large networks, it may be necessary to refresh more than once. 11. Issue: When searching for specific addresses under the IPX/SPX Discovery Tab, why would a user want to select where these addresses are stored? Solution: Select Help on this screen for a detailed explanation of each option. 12. Issue: When performing a subnet ping search of an IP subnet, devices are not displayed in the list of configured or unconfigured printers. Solution: A Subnet ping requires more time to complete than a Subnet broadcast search. While the search is in progress the discovery indicator is displayed on the taskbar. When discovery has completed, press F6 to display all discovered devices in HP JetAdmin’s main screen. 13. Issue: A device named "NPIXXXXXX" appears in the configured printers list. Solution: "NPIXXXXXX" is an artificial name for a device on the network. Under normal conditions this name is replaced by the real name of the device. Sometimes this name remains in the printer list if the real name could not be discovered. HP JetAdmin can fail to discover the real name of the device if: A. The card has been reset but the printer has not yet been power cycled. B. In a NetWare environment, SAPs have been turned off on the card, an entry has been created in the Jetset.ini on the file server (of the form: NODE=NetworkNumber.NodeAddress) and HP JetAdmin cannot communicate with the device. This could be because the device is no longer on the network or because of network communication problems. NOTE: Within HP JetAdmin it is possible to configure IPX/SPX discovery to discover a specific device. If this device is powered off or no longer on the network, this artificial device name is also displayed. C. The device fails to respond because it is too old to reply to certain requests. D. Network traffic is so heavy we do not have reliable communication. 14. Issue: Are third-party versions of winsock.dll supported? Solution: Hewlett-Packard has tested only the Microsoft winsock.dll. Other winsock.dll files have not been tested, and therefore are not supported with HP JetAdmin. 15. Issue: HP JetAdmin does not reflect a recently reset HP JetDirect card. Solution: Reboot the printer or HP JetDirect EX Print Server. Press F5 from within HP JetAdmin to rebuild the database and rediscover the printers on the network. HP JetAdmin then properly displays the new settings. 16. Issue: HP JetAdmin has been removed but the printer ports still remain. Solution: If you remove HP JetAdmin, the port monitor appears to be active until all the HP JetDirect ports are removed. Refer to the issue above titled "How do I remove ports created by HP JetAdmin?" 17. Issue: When certain HP printer drivers are removed, the HP JetDirect ports are also removed from the system. Solution: Reinstall HP JetAdmin. The HP JetDirect ports should then be restored to the system. 18. Issue: After selecting ‘remove’ to delete the last IPX address from the JetSet.ini file, the address remains in the list. Solution: Open the JetSet.ini file with Notepad and delete the entry. 19. Issue: I entered a specific IP address in the hpjaptrs.txt file; how do I remove it? Solution: Open the \winnt\system32\hpjaptrs.txt file with Notepad and delete the entry. 20. Issue: I am using a PC with 2 network cards, but I am only able discover printers on one network segment. Solution: By default, HP JetAdmin treats the primary network interface as the local subnet, and the secondary NIC as a remote subnet. To enable a remote subnet search, select Options, Preferences, TCP/IP Discovery, Advanced and enter the IP address of the secondary NIC as the remote subnet address. 21. Issue: I used Easy Setup to configure my printer, but it only asked me for the IP address. Was a subnet mask assigned? Solution: If Easy Setup is used, the subnet mask and default gateway from the computer are assigned to the printer. NOTE: On computers with multiple network cards it is recommended that Custom Setup be used, giving the user the option to manually assign the subnet mask and default gateway. ********************************************************************* F. OBTAINING THE LATEST SOFTWARE UPDATES The HP JetAdmin for Windows NT software can be found on the following sources: * WWW: http://www.hp.com/go/support * CompuServe: Go HPLASER, JetDirect, and Network library * HP FTP Site: ftp.hp.com/pub/networking/software * AOL: HP FORUM The software is also available from the HP Distribution Center - call (970) 339-7009 (USA only) to order it. ********************************************************************* G. SOFTWARE LICENSE AGREEMENT HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to Use one copy of the Software. "Use" means storing, loading, installing, executing or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use", you may not allow more than the maximum number of authorized users to Use the Software concurrently. Ownership. The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. HP's third party suppliers may protect their rights in the event of any violation of these License Terms. Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software. Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations and merged portions in any form. Export Requirements. You may not export or re-export the Software or any copy or Adaptation in violation of any applicable laws or regulations. U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. ATTENTION ANY PARTY INSTALLING THIS SOFTWARE FOR USE BY PARTIES OTHER THAN THEMSELVES (e.g. VAR's, RESELLERS, SYSTEM INTEGRATORS, etc.): ANY PERSON TO WHOM THIS SOFTWARE IS TRANSFERRED SHOULD BE AWARE THAT USE OF THE SOFTWARE IS SUBJECT TO ANY HP SOFTWARE LICENSE TERMS DISTRIBUTED WITH THE SOFTWARE. USE OF THE SOFTWARE INDICATES ACCEPTANCE OF THESE TERMS. IF THE USER DOES NOT ACCEPT THESE TERMS, THE SOFTWARE SHOULD BE RETURNED. ********************************************************************* H. TRADEMARKS * Microsoft and Windows are registered trademarks of Microsoft in the U.S. and other countries. * Novell, NetWare, and IntranetWare are registered trademarks of Novell Inc.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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