HP JETADMIN FOR WINDOWS NT (VERSION 3.0)
03/20/98
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TABLE OF CONTENTS
A. UPDATE SUMMARY
B. SYSTEM REQUIREMENTS
C. NEW FEATURES/FIXES
D. INSTALLING THE SOFTWARE
E. COMMON ISSUES
F. OBTAINING THE LATEST SOFTWARE UPDATES
G. SOFTWARE LICENSE AGREEMENT
H. TRADEMARKS
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A. UPDATE SUMMARY
HP JetAdmin for Windows NT is used to install, configure, and manage
HP JetDirect-connected printers. This version supports the latest
printers from HP and provides simplified software installation and
printer configuration. Refer to Section C NEW FEATURES/FIXES for
more details.
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B. SYSTEM REQUIREMENTS
Windows NT Systems
- This version of HP JetAdmin supports Pentium/x86-based PCs
running Windows NT 3.51 or 4.0 (Server and Workstation).
- 6MB to unzip HP JetAdmin onto your hard drive.
- 14MB to install HP JetAdmin onto your hard drive.
(Additional space may be required depending on the number of HP
JetDirect devices on the network.)
- Direct Mode TCP/IP requires Client for Microsoft Networks and the
Microsoft TCP/IP Protocol.
- Direct Mode IPX/SPX requires Client for Microsoft Networks and
Microsoft IPX/SPX-compatible Protocol.
- Requires Microsoft Winsock DLL files. Third Party Winsock files
are not supported.
- Novell NetWare is supported using the latest client software. At
the time of this release, the IntranetWare Client for Windows NT,
version 4.11A, was the latest client available. This version is
supported by HP JetAdmin 3.0, and is available from Novell on the
WEB at http://www.novell.com.
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C. NEW FEATURES/FIXES
- Single wizard interface with easy and custom setup options
- Improved NDS Configuration
> The user can now browse for the NDS context
> NDS queue creation screens are easier to use
- Simplified IP Addressing
> Advance between bytes with the ‘.’ key
- New and enhanced IPX and IP discovery options
- Printer control panel language selection now works properly for
all languages.
This version supersedes previous versions.
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D. INSTALLING THE SOFTWARE
CREATING THE INSTALL DISKETTES
The HPJANTxx.exe is a self-extracting zip file. The xx specifies the
localized language. For example, the English file is HPJANTEN.EXE.
This executable asks for the directory in which to place the files.
It then creates four subdirectories under this target directory, one
for each of the four disk images (Disk1, Disk2, Disk3, Disk4).
Contents of Disk 1:
_INST16.EX_ _INST32I.EX_ _ISDEL.EXE _SETUP.DLL
_SETUP.LIB _SETUP32.LIB DISK1.ID JAREADME.TXT
JAREG.HTM JETADMIN.1 LICENSE.TXT SETUP.BMP
SETUP.EXE SETUP.INI SETUP.INS SETUP.ISS
SETUP.PKG
Contents of Disk 2:
DISK2.ID JETADMIN.2
Contents of Disk 3:
DISK3.ID JETADMIN.3
Contents of Disk 4:
DISK4.ID JETADMIN.4 JETMS.1 JETNET.1
INSTALLING THE HP JETADMIN SOFTWARE
Before installing a new version of HP JetAdmin, remove any previous
versions of HP JetAdmin. The HP JetAdmin Uninstall utility in the
HP JetAdmin Utilities Program Group should be used to remove HP
JetAdmin.
1. Run disk1\setup.exe.
2. If using diskettes, change disks as necessary.
3. Reboot the computer to complete the installation process.
Files placed in the \winnt\system32 directory:
HPA.DAT** HPADDJDP.EXE HPALERTS.DLL HPALP.HLP
HPALP.HPA HPALPAPP.HLP HPALPUI.HPA HPBHDI6P.HLP
HPBSWMSG.HLP HPBTRS6P.HLP HPCOLA.DAT** HPCOLA.DLL
HPDMIP.HPA HPDMIPX.HPA HPECLUI.HPA HPELKUI.HPA
HPFL.HPA HPFLASH.HLP HPFLSH.HPA HPHCO.HLP
HPHCO.HPA HPHCOUI.HPA HPINDUI.HPA HPJAHLP.CNT
HPJDCOM.HPA HPJDUI.HPA HPJDUND.HLP HPJDUND.HPA
HPJETDSC.EXE HPJMON.DLL HPJMON.HLP HPLOCMON.DLL
HPLOCMON.HLP HPLOT.HLP HPLOTCP.HPA HPLOTUI.HPA
HPMOBYUI.HPA HPMS.HPA HPMSTOR.HLP HPMSUI.HPA
HPNETSRV.HPA HPNRA.EXE HPNWPSRV.DLL HPNWSHIM.DLL
HPOBJ.HPA HPPELK.HPA HPPJL.HPA HPPRECL.HLP
HPPRECL.HPA HPPRELK.HLP HPPRIND.HPA HPPRMOBY.HLP
HPPRMOBY.HPA HPPRNTR.HLP HPPRNTR.HPA HPPROG.HPA
HPPROGUI.HPA HPPROPTY.EXE HPPRUI.HPA HPROGUE.HLP
HPRRM.HPA HPSHELL.DLL HPSNMP.DLL HPTDPI.TDS
HPTDS.DLL HPUNINST.DLL JAREADME.TXT JAREG.HTM
JETADMIN.CPL JETADMIN.EXE JETADMIN.HLP MFC42U.DLL
MSVCIRT.DLL MSVCRT.DLL
** These two files are created after HP JetAdmin is run for the
first time.
For detailed information pertaining to HP JetAdmin, select the Help
pull-down menu within HP JetAdmin and click on the Help Topics item.
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E. COMMON ISSUES
1. Issue: How do I set up my printer to print in Windows NT?
Solution: Run the Add HP JetDirect Printer wizard from the Start
Menu, Programs, HP JetAdmin Utilities. Choose Easy
Setup and follow the prompts on the screen
2. Issue: A Token Ring HP JetDirect device using a locally
administered address will not reset to factory
defaults though HP JetAdmin.
Solution: The only way to restore the factory default address
is to cold reset the HP JetDirect device manually.
Refer to your HP JetDirect Print Server documentation.
3. Issue: How do I remove ports created by HP JetAdmin?
Solution: 1. Right click on a printer icon in the Printers
screen. (Click on Start, Settings, Printers).
2. Click on Properties.
3. Click on the Details tab.
4. Click on Delete Port.
5. Select the HP JetDirect port to be deleted.
6. Click on OK.
7. Repeat this process to delete additional HP
JetDirect ports.
Note: You cannot delete an HP JetDirect port if it is in
use. If the "Print to the following port:" line shows
an HP JetDirect port, the printer must be reassigned
to use another port (such as LPT1) before that HP
JetDirect port can be deleted.
4. Issue: How do I uninstall HP JetAdmin?
Solution: Remove all ports created by HP JetAdmin prior to
uninstalling the software. Refer to the issue above.
NOTE: If prompted to delete shared .DLL files, it is best
not to remove these files. The Uninstall software
cannot determine if these common files are used by
other applications.
5. Issue: Cannot install new version of HP JetAdmin because
Windows NT claims an older version of HP JetAdmin is
still installed.
Solution: For HP JetAdmin 2.3x, use the HP JetAdmin Uninstall
utility to remove HP JetAdmin.
6. Issue: Are versions of TCP/IP other than the one that comes
with NT supported?
Solution: No. All testing was performed using the Microsoft
TCP/IP protocol that comes with NT.
7. Issue: How do I configure an HP JetDirect print server for
Queue Server Mode under NDS?
Solution: This information is available in the HP JetAdmin
online Help. Select Help, Help Topics, Novell NetWare
Configuration, and Configuring a device in NDS.
8. Issue: Why do I have to log into a specific file server to
complete an NDS configuration?
Solution: When performing an NDS configuration, a queue is
created on a specific file server volume. HP JetAdmin
performs a server-based permissions check prior to
creating the queue on a file server.
9. Issue: I am unable to manage NDS queues from within HP
JetAdmin.
Solution: HP JetAdmin displays job information for bindery
queues only. Use PCONSOLE or NW Admin to manage NDS
queues.
10. Issue: HP JetDirect print servers are not showing up in the
list of configured or unconfigured devices.
Solution: Select ‘Update Database and refresh (F5)’ from the
Device Refresh menu in HP JetAdmin.
The discovery options for TCP/IP and IPX/SPX can be
configured by selecting Options, Preferences from
within HP JetAdmin. Consult the online help for a
detailed explanation of the available discovery
options.
On large networks, it may be necessary to refresh
more than once.
11. Issue: When searching for specific addresses under the
IPX/SPX Discovery Tab, why would a user want to select
where these addresses are stored?
Solution: Select Help on this screen for a detailed explanation
of each option.
12. Issue: When performing a subnet ping search of an IP subnet,
devices are not displayed in the list of configured or
unconfigured printers.
Solution: A Subnet ping requires more time to complete than a
Subnet broadcast search. While the search is in
progress the discovery indicator is displayed on the
taskbar. When discovery has completed, press F6 to
display all discovered devices in HP JetAdmin’s main
screen.
13. Issue: A device named "NPIXXXXXX" appears in the configured
printers list.
Solution: "NPIXXXXXX" is an artificial name for a device on the
network. Under normal conditions this name is
replaced by the real name of the device.
Sometimes this name remains in the printer list if the
real name could not be discovered.
HP JetAdmin can fail to discover the real name of the
device if:
A. The card has been reset but the printer has not
yet been power cycled.
B. In a NetWare environment, SAPs have been turned
off on the card, an entry has been created in the
Jetset.ini on the file server (of the form:
NODE=NetworkNumber.NodeAddress) and HP JetAdmin
cannot communicate with the device. This could be
because the device is no longer on the network or
because of network communication problems.
NOTE: Within HP JetAdmin it is possible to configure
IPX/SPX discovery to discover a specific
device. If this device is powered off or no
longer on the network, this artificial device
name is also displayed.
C. The device fails to respond because it is too old
to reply to certain requests.
D. Network traffic is so heavy we do not have
reliable communication.
14. Issue: Are third-party versions of winsock.dll supported?
Solution: Hewlett-Packard has tested only the Microsoft
winsock.dll. Other winsock.dll files have not been
tested, and therefore are not supported with
HP JetAdmin.
15. Issue: HP JetAdmin does not reflect a recently reset HP
JetDirect card.
Solution: Reboot the printer or HP JetDirect EX Print Server.
Press F5 from within HP JetAdmin to rebuild the
database and rediscover the printers on the network.
HP JetAdmin then properly displays the new settings.
16. Issue: HP JetAdmin has been removed but the printer ports
still remain.
Solution: If you remove HP JetAdmin, the port monitor appears
to be active until all the HP JetDirect ports are
removed. Refer to the issue above titled "How do I
remove ports created by HP JetAdmin?"
17. Issue: When certain HP printer drivers are removed, the HP
JetDirect ports are also removed from the system.
Solution: Reinstall HP JetAdmin. The HP JetDirect ports should
then be restored to the system.
18. Issue: After selecting ‘remove’ to delete the last IPX
address from the JetSet.ini file, the address remains
in the list.
Solution: Open the JetSet.ini file with Notepad and delete the
entry.
19. Issue: I entered a specific IP address in the hpjaptrs.txt
file; how do I remove it?
Solution: Open the \winnt\system32\hpjaptrs.txt file with
Notepad and delete the entry.
20. Issue: I am using a PC with 2 network cards, but I am only
able discover printers on one network segment.
Solution: By default, HP JetAdmin treats the primary network
interface as the local subnet, and the secondary NIC
as a remote subnet. To enable a remote subnet search,
select Options, Preferences, TCP/IP Discovery,
Advanced and enter the IP address of the secondary NIC
as the remote subnet address.
21. Issue: I used Easy Setup to configure my printer, but it only
asked me for the IP address. Was a subnet mask
assigned?
Solution: If Easy Setup is used, the subnet mask and default
gateway from the computer are assigned to the printer.
NOTE: On computers with multiple network cards it is
recommended that Custom Setup be used, giving the user
the option to manually assign the subnet mask and
default gateway.
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F. OBTAINING THE LATEST SOFTWARE UPDATES
The HP JetAdmin for Windows NT software can be found on the
following sources:
* WWW: http://www.hp.com/go/support
* CompuServe: Go HPLASER, JetDirect, and Network library
* HP FTP Site: ftp.hp.com/pub/networking/software
* AOL: HP FORUM
The software is also available from the HP Distribution Center -
call (970) 339-7009 (USA only) to order it.
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G. SOFTWARE LICENSE AGREEMENT
HP SOFTWARE LICENSE TERMS
The following License Terms govern your use of the accompanying
Software unless you have a separate signed agreement with HP.
License Grant.
HP grants you a license to Use one copy of the Software. "Use" means
storing, loading, installing, executing or displaying the Software.
You may not modify the Software or disable any licensing or control
features of the Software. If the Software is licensed for
"concurrent use", you may not allow more than the maximum number of
authorized users to Use the Software concurrently.
Ownership.
The Software is owned and copyrighted by HP or its third party
suppliers. Your license confers no title to, or ownership in, the
Software and is not a sale of any rights in the Software. HP's third
party suppliers may protect their rights in the event of any
violation of these License Terms.
Copies and Adaptations.
You may only make copies or adaptations of the Software for archival
purposes or when copying or adaptation is an essential step in the
authorized Use of the Software. You must reproduce all copyright
notices in the original Software on all copies or adaptations. You
may not copy the Software onto any public network.
No Disassembly or Decryption.
You may not disassemble or decompile the Software unless HP's prior
written consent is obtained. In some jurisdictions, HP's consent may
not be required for limited disassembly or decompilation. Upon
request, you will provide HP with reasonably detailed information
regarding any disassembly or decompilation. You may not decrypt the
Software unless decryption is a necessary part of the operation of
the Software.
Transfer.
Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the Software, including
any copies and related documentation, to the transferee. The
transferee must accept these License Terms as a condition to the
transfer.
Termination.
HP may terminate your license upon notice for failure to comply with
any of these License Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adaptations and
merged portions in any form.
Export Requirements.
You may not export or re-export the Software or any copy or
Adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights.
The Software and any accompanying documentation have been developed
entirely at private expense. They are delivered and licensed as
"commercial computer software" as defined in DFARS 252.227-7013
(Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-7014
(Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or
as "Restricted computer software" as defined in FAR 52.227-19
(Jun 1987) (or any equivalent agency regulation or contract clause),
whichever is applicable. You have only those rights provided for
such Software and any accompanying documentation by the applicable
FAR or DFARS clause or the HP standard software agreement for the
product involved.
ATTENTION ANY PARTY INSTALLING THIS SOFTWARE FOR USE BY PARTIES OTHER
THAN THEMSELVES (e.g. VAR's, RESELLERS, SYSTEM INTEGRATORS, etc.):
ANY PERSON TO WHOM THIS SOFTWARE IS TRANSFERRED SHOULD BE AWARE THAT
USE OF THE SOFTWARE IS SUBJECT TO ANY HP SOFTWARE LICENSE TERMS
DISTRIBUTED WITH THE SOFTWARE. USE OF THE SOFTWARE INDICATES
ACCEPTANCE OF THESE TERMS. IF THE USER DOES NOT ACCEPT THESE TERMS,
THE SOFTWARE SHOULD BE RETURNED.
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H. TRADEMARKS
* Microsoft and Windows are registered trademarks of Microsoft in
the U.S. and other countries.
* Novell, NetWare, and IntranetWare are registered trademarks of
Novell Inc.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.