LJREADME.TXT This file contains information about problems found too late to provide in official documentation. These problems may occur while your are installing the HP LaserJet Software Solution, while using HP LaserJet 5/5M drivers, or while using HP's status and configuration tools such as HP JetAdmin, HP JetPrint, or HP Status Window. This release of the "HP LaserJet 5/5M Printing System" supports HP LaserJet 5, HP LaserJet 5M, and HP LaserJet 5N printers. It includes the following components: HP LaserJet 5/5M Printing System: 1.00 HP Installer: 2.20 HPPCL5G Printer Driver: G1.21 HPBXLA Printer Driver: 1.00 HP Font Installer: 2.10 HP Status Window: 3.20 HP JetAdmin: 2.20 HP JetPrint: 2.13 HP FontSmart Font Management Software: 1.60 More information on common printer and printing problems can be found in the HP LaserJet 5/5M PCL Readme file, HP LaserJet 5/5M PostScript Readme file, HP LaserJet 5/5M Printing System Overview file, or various help files. To access this information, click the appropriate icon in the HP LaserJet group or the Help button from the appropriate dialog. =========================================================== Files do not install during the installation -------------------------------------------- Before installing the HP LaserJet 5/5M Printing System, close all applications and TSR (Terminate and Stay Resident) programs that load at startup (in Windows or DOS) such as virus checkers, fax utilities, etc., and all other applications that may be open. Also close all shell utilities such as: Microsoft Office Manager, Norton Desktop, Dashboard, etc. Lastly, exit any previous version of HP Status Window that may be running. Status does not seem to work correctly in Windows 95 ---------------------------------------------------- Printer status reporting for Windows 95 occurs through a printer icon located on the Windows 95 status bar. If this icon is not appearing, check to ensure that the JetAdmin utility is version 2.20 and a network service has been installed. If the JetAdmin utility is not installed or the wrong version is installed, reinstall the HP LaserJet 5/5M software using the custom installation method to ensure that the correct files are installed. To install a network service, follow your Windows 95 instructions. Installing a network service is required regardless if the printer is hooked to a network or directly to the computer. General Protection Fault occurs when running the JetAdmin Utility ----------------------------------------------------------------- If a general protection fault occurs while trying to run the JetAdmin Utility, check to make sure that version 2.20 or higher is installed. If it is not, reinstall the HP LaserJet 5/5M software using the custom installation method to ensure that the correct files are installed. Document does not print correctly --------------------------------- Several things can cause a document to not print correctly; not enough memory in the printer to handle the document being printed, incorrect behavior by applications, Windows or printer drivers, or incorrect settings in the printer drivers. If using the HP LaserJet 5/5M - Standard printer driver, try printing in either HP-GL/2 or Raster modes or changing resolutions from 600 to 300. These modes can be selected in the printer setup dialog under the Print Quality sheet. If neither of these modes fixes the problem try using the HP LaserJet 5/5M - Enhanced printer driver. If the problem occurs while printing with the HP LaserJet 5/5M - Enhanced printer driver, try using the HP LaserJet 5/5M - Standard printer driver.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.